Welcome to Can Crew! These Terms and Conditions ("Terms") govern your use of our website (CanCrewNC.com) and our curbside trash bin service (the "Service"). By subscribing to our Service, you agree to these Terms.

1. Service Overview

Can Crew provides a subscription-based service where we move your trash bins to and from the curb on scheduled trash pickup days.

2. Free Trial & Subscription

• New customers receive a 2-week free trial before the first billing cycle begins.

• After the trial period, the subscription fee will be automatically charged based on the selected plan.

• You may cancel anytime before the trial ends to avoid being charged.

3. Billing & Payments

• Payments are processed on a monthly recurring basis.

• Customers must ensure valid payment details are on file to avoid service interruptions.

• All payments are non-refundable, except in cases of service failure due to Can Crew’s negligence.

4. Cancellations & Refunds

• You can cancel your subscription at any time through your account dashboard or by contacting support.

• No refunds will be issued for partial months or unused service.

5. Customer Responsibilities

• Ensure your trash bins are accessible for pickup.

• Notify Can Crew of any schedule changes, vacation holds, or service concerns in advance.

• Any obstacles preventing service (e.g., locked gates, blocked bins) may result in a missed pickup without refund.

6. Service Limitations

• Can Crew is not responsible for delays or missed service due to weather, road closures, or municipal pickup changes.

• Service may be paused during extreme weather events or holidays, with prior notice provided to customers.

7. Liability & Disclaimers

• Can Crew is not responsible for lost, stolen, or damaged bins after they are placed at the curb.

• We do not handle hazardous waste or any items outside of standard municipal trash guidelines.

8. Modifications to Service & Terms

• Can Crew reserves the right to modify pricing, service terms, or these Terms at any time. Customers will be notified in advance of any major changes.

9. Contact Information

For any questions or support requests, please contact us at:
📧 [Insert Email]
📞 [Insert Phone]

By using our Service, you agree to these Terms. Thank you for choosing Can Crew!